Shipping and Returns

Honesty Shipping Policy  

WHAT IS YOUR CANCELLATION POLICY?

We do not accept cancellations.

I CHANGED MY MIND, CAN I GET A REFUND?

Due to these items being very limited, we do not take returns for refunds or credit. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase.

WHAT IS YOUR RETURN POLICY?

We do not accept returns. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct sizes and colors of your items.

Please do not ship your items to our location with the intention to return the item and receive a refund. Items sent to our location will not be returned to the sender under any circumstance unless paid for by the sender.

CAN I RETURN OR EXCHANGE A SALE ITEM?

We do not accept returns for sale items. ALL SALES ARE FINAL.

WHAT IS YOUR EXCHANGE POLICY?

We do not accept exchanges. ALL SALES ARE FINAL. Please make sure that before you finalize your purchase, you have selected the correct products and variations of your items.

We will only consider exchanges for size, damages or defects, or if the wrong product(s) were shipped to you by mistake.

WHAT IF I NEVER RECEIVED MY ITEM?

We are not responsible for lost or stolen packages confirmed to be delivered to the address entered for an order. Upon request, we will confirm delivery to the address provided, date of delivery, tracking information and shipping carrier information for you to investigate. If an item was lost or stolen, it is your responsibility to file a claim with the shipping carrier to receive compensation for lost or stolen packages that are the fault of the shipping carrier.

We also have Green Shipping Protection

HOW DO I CONTACT CUSTOMER SERVICE?

Please contact us via our email at support@myslcandles.com Please make sure to include all relevant information like your order number so we can better assist you.  

We accept PayPal and all major credit cards.